Shipping Policy

 

1. Shipping Area

 

Shipping is currently available within Germany.

Where international delivery is available, this will be indicated accordingly during the checkout process.

 

 

2. Processing Time

 

Orders are generally processed and handed over to the shipping service provider within 1–2 business days after payment has been received.

 

Orders received on weekends or public holidays will be processed on the next business day.

 

 

3. Delivery Times

 

Unless a different delivery time is specified in the offer, the usual delivery time within Germany is:

• 2–5 business days

The delivery period begins after the contract has been concluded and payment has been received.

 

 

4. Shipping Service Providers

 

Shipping is carried out by:

• DHL
• UPS
• or comparable shipping service providers

The shipping service provider is selected based on availability and the shipping method.

 

 

5. Shipping Costs

 

Any applicable shipping costs will be clearly displayed during the checkout process before the order is completed.

 

Where shipping costs apply, they will be charged in addition to the product price.

 

 

6. Delivery Address

 

Delivery will be made to the shipping address provided by the customer during the checkout process.

The customer is responsible for ensuring that the delivery details provided are correct and complete.

 

 

7. Partial Deliveries

 

Unless otherwise agreed, partial deliveries are permitted where they are reasonable for the customer.

No additional shipping costs will be incurred as a result.

 

 

8. Undeliverable Shipments

 

If a shipment is returned to us because of an incorrect or incomplete delivery address or a failed delivery attempt, we reserve the right to charge the customer for the cost of reshipping the order.

 

 

9. Damaged or Lost Shipments

 

If a delivery arrives damaged or is lost during transit, please contact us promptly so that we can investigate the matter and offer an appropriate solution.

 

Contact: support@invy-elektro.de

 

 

10. Contact

 

For questions regarding shipping or delivery, please contact our customer service team:

support@invy-elektro.de